Gigz Privacy Policy
Last Updated: Jan 1, 2025
This Privacy Policy explains our practices regarding the collection, use, and disclosure of information that we receive through our Gigz mobile application (the "App") and related services (collectively, the "Services"). This Privacy Policy helps you understand your privacy rights and how to exercise them.
Information We Collect
Information You Provide Directly
- Account Information: When you sign up, we collect your phone number for authentication and your chosen username.
- Profile Information: You may optionally provide additional information such as your full name, city, and profile picture.
- Concert Information: Information about concerts you've attended, including artist names, venues, dates, notes, and whether they were part of a festival.
- Photos: If you're a premium user, photos you upload related to concerts you've attended.
Information Collected Automatically
- Device Information: Technical information about your device, including IP address, device type, operating system version, and unique device identifiers.
- Usage Information: How you interact with the app, including concerts viewed, features used, and time spent in different sections.
- Location Information: Your city location if you choose to share it in your profile.
Information From Third Parties
We may receive information about you if other users of the app provide it to us, such as when they tag you in concert photos or share concerts with you.
How We Use Your Information
We use the information we collect to:
- Provide and improve our Services
- Create and maintain your account
- Process your payments for premium features
- Show you your concert history and statistics
- Enable social features like sharing concerts with friends
- Send important notifications about your account
- Analyse app usage to improve our features
- Prevent fraud and abuse
- Comply with legal obligations
Information We Share
Service Providers
We share information with third-party service providers who help us operate our Services, including:
- Supabase for database, authentication and photo storage
- Analytics providers to understand app usage
Other Users
Certain information you provide may be shared with other users depending on your privacy settings and how you use the app. For example:
- Your profile information if you make it public
- Concerts you've attended if you choose to share them
- Photos you upload to concerts if you're a premium user
Legal Requirements
We may share information if required by law or if we believe it's necessary to:
- Comply with legal obligations
- Protect our rights and safety or the rights and safety of others
- Investigate fraud or respond to government requests
Your Privacy Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Delete your account and associated data
- Object to certain types of processing
- Export your data
To exercise these rights, contact us at support@gigz.app
Data Security
We implement appropriate technical and organisational measures to protect your information. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at support@gigz.app
Children's Privacy
Our Services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected personal information of a child under 16, we will delete such information.